As a seller on eBay, you have some degree of safety in that you can delay shipment of the item until you've both received funds and those funds have cleared. Do not share your credit card or other financial information over email or text. To ensure that all financial data is protected throughout payment processes, eBay is updating its services to require TLS 1.2 for all HTTPS connections. cash is currently not allowed for eBay ⦠After you correct the issue, all of your listings will be visible in search and browsing again, and you won’t lose any of your item’s sales history. Follow these tips to help you recognize and protect yourself from fraud and scams: Fake emails often include the eBay logo and a fake eBay address in the "From" line (for example, "From: support@ebay.com"). If you want to sign in to eBay or enter personal information, the safest way is start at the eBay home page. And if they do, we’ll help you fix them. As an eBay seller, it is your job to ensure your package reaches the buyer. Buyers and sellers communicate, and eBay can step in and help. After contacting the seller, it's up to you whether you want eBay to step in. 2.All replies will be sent to your email, if you don't get response within 1-2 business days, pls check your My messages' in case your email provider has an overly-aggressive spam filterblocking eBay's emails. Scammers will try to reach you where you least expect it, including by phone, email, or text message. Sellers will only receive a returns-related defect if eBay has to help resolve a returns issue, and the resolution is in favor of the buyer. View cart for details. Search around to see how other sellers are pricing their items. Fulfill sales through retailers or marketplaces. If you own or manage a store on a non-eBay website, please be sure that your environment uses TLS 1.2. Requests like this are often part of a counterfeit cashier's check scheme. You can offer a partial refund. We won't ask you to provide confidential information by email. Password: Guard your password as if it were the key to your home. I didn't want the Paypal fees taken off the selling price. These sales are not eligible for Feedback, requests for contact information, or eBay's problem resolution services. If the decision is reversed, your final value fee will be refunded. What will happen if my listings are hidden? Due to potential for fraud, we don't allow buyers and sellers to complete sales outside of eBay. If a buyer falsely claims an item was “not as described,” we’ll protect you on eligible transactions. For example, the addresses for eBay France contain .fr. When should I ask eBay to help after the sale? Steps After eBay Account Suspended eBay has sophisticated tools for connecting accounts to one another. Top brands, low prices & free shipping on many items. Don’t be fooled by offers to get a better price by paying outside of eBay or by using an unapproved payment method. This is supporting information that will save your bacon, should it ever need saving. Weâre excited to announce that the option to manage replacements and exchanges is available to all sellers. Top Rated Sellers who offer 30-day-or-longer returns can deduct up to 50% from the refund for the lost value of the item that has been returned after it has been used or damaged. When you make contact, this "seller" will respond with an offer of some kind, and people who accept this offer will quickly be separated from their money, personal information, or worse. We protect all sellers from abusive buying behavior and from events outside their control. Learn about our policies and best practices, then get back to doing what you’re great at: selling on eBay. The Unpaid Item Assistant is the easiest way to resolve unpaid items, allowing eBay to automatically open and close cases and—most importantly— ensure you get paid. Why do Top Rated Sellers receive additional protections? This is one more way you can help protect your personal information. Starting this week, you can now:. To help ensure that the world can shop safely on eBay, we are updating the protocols we use to secure communications to and from eBay systems. You can sell with confidence, because our dedicated seller protection team works around the clock to enforce policies and track problems before they start. Closing your account and deleting your data. Important messages about your account will also be in the Messages tab in My eBay. Are rated ‘Very high’ in their Service metrics dashboard. If I am not a Top Rated Seller, how does eBay protect me? eBay will not request personal data such as your password, credit card, or bank number in an email. If you close your eBay account, you'll no longer be able to sell on the site or access My eBay. You can ask eBay to step in and help if you feel the buyer has misrepresented the reason for the return. If you feel the buyer is misusing feedback beyond what you promised, please report it. We understand that inadvertent mistakes can happen. If we flag a potential policy issue, we’ll notify you through email and My eBay messages of the activity that isn’t following the policy and the steps you will need to take to comply with the policy. Other eBay companies and international sites have different web addresses for their sign-in page. To avoid any disruption of service, please be sure that your systems are ready for this change by March 30, 2018. Bank Deposit is only available for some of our listings, please check the postage and payment tab for certain listings. The post office has been dealing with lost packages since they opened the Dead Letter Office in 1825. Don't email before you bid, because if a transaction happens outside of eBay, you lose any protections to which you'd otherwise be entitled. You can also let your buyers know youâre willing to negotiate by adding Best Offer to your listing. We understand that inadvertent mistakes can happen. To become a Top Rated Seller, you must satisfy these requirements: Once you meet these requirements, we automatically upgrade you to the Top Rated Seller status at your next evaluation. It was renamed as part of the USPS reorganization in 2011 to the MRC, or Mail Recovery Center. Money back if something goes wrong We will ensure that you get your money back if an item does not arrive, an item that does not meet the description, or there is a refund issue problem. You will first need to register with eBay if you don't already have a regular account, and then set up a seller account that allows you to list your products for sale. Alternatively, some sellers offer only an eBay listing service and do not ship the merchandise to the customer. How can Ebay.de say to the seller's bank "Give the money back to the buyer from the seller's account because he sold a broken unit". Outside contractor invoices: If you use outside contractors â even if you pay the college kid next door to go to the post office and the bank for you â you should get an invoice from them to document exactly what service you paid for and how much you paid. The record of your communications will provide helpful backup information in case you have problems with your purchase or payment later. Lost packages are the bane of all carriers. When you deliver on your service promise to provide a great buying experience, you are protected from abusive buying activity and events outside your control. Create listings that bring in shoppers and sell at the best price. All of your fixed price listings will be temporarily hidden in search results and browsing, resulting in new buyers not being able to find them on eBay. The Resolution Center is the easy, secure way to solve problems with a transaction on eBay. eBay policies help us provide a secure and fair marketplace for all buyers and sellers. When in doubt, close your browser and type in the company’s URL or use a familiar bookmark. Something went wrong. Scammers will try to reach you where you least expect it, including by text. You can go back onto either Ebay or Paypal and look at your transaction history and confirm the shipping address that was provided. This NexGard Spectra for Dogs 6 Pack is brand new, approved for sale in Australia and comes in original Australian approved packaging (including box and all contents) as supplied from Merial the manufacturer of NexGard Spectra.The pack pictured is the current Australian packaging. Tail Light Cover Guard Dog Paw Style Accessories For Wrangler Sport JL 2018. Merchants and partners use HTTPS to securely connect with eBay servers. When will a return no longer result in a defect? Keep in mind that as a seller you’re still responsible for all required fees. Never click on a link or open a file in an email unless you are absolutely certain that you know the sender and that the message itself makes sense. Something went wrong. Just contact us using the " Ask the seller a question" link on eBay. (If you sent a wire transfer for any purchase, even a purchase that did not ever mention eBay in any way, and you happen to have found this page via a Google search, there is a 99.5 percent chance that you were scammed.) You need eBay to resend your confirmation instructions alternatively, some sellers offer only an eBay seller, should. Sellers consistently deliver great buyer experiences allows us to deliver a higher level of protections a! 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