I have been with numerous insurance companies over the years and have yet to find a company that has offered the excellent service they have provided. The rating is zero. Our only recourse now has to been to seek new quotes for the repairs and once supplied we will be initiating small claims court action as AXA has no intention of fulfilling their contractual agreement. What kind of cover does AXA Home Insurance offer? We complained and subsequently the contracts had to do another site visit (why we have no idea! For over 65 years Saga has provided a range of products and services to over-50s in the UK. After several visits to scope the work we were expecting the works to be agreed by the end of February. About AXA Mansard Insurance. And if you need to, you can contact them. Axa Car Insurance. You can tell us about it by writing your own review below. It took a formal complaint for AXA for them to even look into my claim, despite putting a claim marker on my insurance the day it … I was previously with Prudential who were also pretty good but not in the same league, and then swapped to Churchill who without doubt were the worst company I have ever dealt with on all fronts. Aviva Home Insurance. I coincidentally went downstairs to get a glass of water. This website uses cookies to help enhance your user experience. Axa home insurance reviews can tell you how good this product really is. Efficient, caring, listening and competitive. We challenged AXA on this and eventually they accepted the repair cost for the kitchen ceiling was greater than initially believed and increased the settlement amount for this aspect, although we were still out of pocket for it. PLEASE DO NOT INSURE WITH AXA BECAUSE THEY ARE HAPPH TO COLLECT YOUR MONEY BUT REFUSE TO PRIVIDE YOU WITH THE SERVICE WHEN YOU MAKE A CLAIM. When you make a claim they tell you that you are not covered. And because your home also is a place where you need to feel safe and secure and having a home in general is very important, it might be wise to take out a home insurance policy to protect your house. Axa's business insurance has a score of 3.3 out of 5 on Feefo from about 150 customer reviews in the past year. The expected date for the works during Easter came and went and still nothing had been done. You can get a quote or taking out an insurance policy by filling in an online form on their website. I could go on an on about this claim and how badly it is/has been handled but I won’t. All rights reserved - Privacy Policy. Absolutely unbelievably bad, left shocked at they're final response, even sending a letter including a few lines in black and white that are clearly illegal,theeeee worst.... please avoid this money grabbing corporate company. The employees including the mangers made numerous threats and accusations and I am in the middle of my written complaint after which I intend to go to the ombudsman. AXA my home insurer recommended and made an appointment for a drainage company (Lanes For Drains) to visit my property on the 21st of May to fix a partially blocked bath. © Smart Money People 2021. We evaluated the companies based on their customer rating and experience, financial stability, and coverage to determine the best companies. Find out what genuine customers have said about axa.co.uk/insurance/personal/contact/. They left our house at 11:30am the same day as they had “finished”. I had a radiator burst in my bedroom which caused water damage through the ceiling into my lounge. Here is our tale of woe, that has involved countless telephone calls, emails, wasted time (Nov 17 to Aug 18 and onward) and cost us a lot of money. Vile company. I tried my hardest to inform them of my intention and why should they charge £2000 when other companies quoted £1000? They operate in 64 different countries. Via their website, you can also manage your policy, make a claim and check the levels of cover. AXA's claims handling team contacted me roughly 12 days after the accident with their offer which was more than reasonable with several similar vehicles available on auto trader for the figure they offered. Buy AXA home insurance reviews can help you to find out this and much more are people! By filling in an online form on their customer service when you need to, you agree our. 6 hours to arrive score of 3.3 out of 89 features in our,. You trust them to do as they promise the claim.......... stay well clear 103 million.! Bharti AXA offers a range of products and services to 103 million customers to arrive of covers offers! Policy and refused to honour it putting me through years of hell 103 million.... 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